Thank you for visiting Exora!
We at Exora, LLC (“we”, “us”, or “our”) are committed to protecting the information that you share with us, and explaining how we collect, process, and share that information online. Please also visit the Exora Terms and Conditions (the “Terms and Conditions”) that explain other terms governing the use of Exorasports.com (the “Site”) and associated information.
You Consent to Transfer Your Personal Information to the United States
What types of Personal Information do we collect about our online visitors?
We generally collect only Personal Information you voluntarily provide to us. We don’t require you to give us Personal Information to access public areas of the Site. This is true unless you live in a country that defines Personal Information to include network identifiers like your Internet Protocol addresses. Certain secure web areas, however, enable or require you to provide Personal Information when you use specific features on the Site. For example, we collect Personal Information from you when you:
- Register an account with us;
- Make purchases; and
- Request customer or technical support.
This Personal Information, for example, may include your:
- Postal address;
- Telephone or mobile number;
- E-mail address;
- Payment related information, including but not limited to credit or debit card information; or
- Social Media account information (including but not limited to, username, website, and other “User Content” as defined in the Terms and Conditions).
If you can’t or choose not to provide us with the Personal Information we reasonably require, we may be unable to provide you with the information or services you have requested. If we encounter a problem when processing your order, we will use the Personal Information to contact you.
Device Information. Depending on the permissions you’ve granted and other factors, we may receive information about your location and your mobile device when you access the Site from your device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, certain player search results, and other personalized content. Examples of the device information we may collect include:
- Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
- Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
Most mobile devices allow you to turn off location services, and we encourage you to contact your device manufacturer for detailed instructions on how to do that.
Do we advertise online?
We may advertise in a number of ways, including online through managed social media presences, and on other unaffiliated sites and mobile applications. To understand how our advertising campaigns are performing, we may collect certain information via the Site through our advertising service providers. We or our vendors may use several common online tracking tools to collect this information, such as browser and flash cookies, web beacons and other, similar technologies. The information we may collect includes IP addresses, the number of page visits, pages viewed via the Site, search engine referrals, browsing activities over time and across other websites following your visit to the Site, and responses to advertisements and promotions on the websites and applications where we may advertise.
We may also use certain information to:
- Present tailored ads, including banner ads and splash ads that appear as you log-in or off of your online accounts via the Site;
- Identify new visitors to the Site;
- Recognize returning visitors;
- Advertise on other websites and mobile applications not affiliated with us;
- Analyze the effectiveness of our advertisements;
- Better understand our audience, customers, or other Site visitors; and
- Determine whether you might be interested in new products or services.
Controlling Our Tracking Tools
Your browser may give you the ability to control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features and limit the functionality we can provide when you visit or use the Site. If you block or delete cookies, not all of the tracking that we have described in this policy will stop. Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are still not uniform, so we are not currently set up to respond to those signals.
Minors and Children Under 13
The Site is not intended for anyone under the age of eighteen (18). We do not intentionally collect any Personal Information from, or track the use of the Site by, anyone we know to be under the age of 13.
How we use and share your Personal Information?
Whatever the purpose may be – whether we share with service providers or other external entities – we only process and share your Personal Information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives. We do not sell or rent your Personal Information. When we disclose Personal Information to external entities to perform support services for us, they may access your Personal Information only for the purposes of performing those support services. We may also use what we know about you to offer you other products and services. We may combine your online information with information collected from offline sources or information we already have. We may also use and disclose certain Personal Information to our affiliates and others for any purpose allowed by law.
Our Business Activities. We may process and may disclose your Personal Information to others to:
- Respond to your questions about our product or services;
- Help you match your contacts against our directory of registered users;
- Send you communications, including ads, electronic newsletters, or offers tailored to you;
- Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities, or prevent any suspected illegal activities;
- Help us run our business; or
- For any other everyday business purposes, such as product development and Site administration.
Authorized Service Providers. We may use other companies and individuals to perform certain functions on our behalf. We may disclose your Personal Information to these companies and other individuals performing services on our behalf.
Other Disclosures. We may otherwise disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, or to protect our legal rights or enforce our Terms and Conditions or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena. We may also aggregate information that we gather about you, online sales, traffic patterns, and services, and provide these statistics to others in aggregate form.
What choices do you have about the collection, use, and sharing of your Personal Information?
We do not share your Personal Information with unaffiliated third parties for their own direct marketing purposes. If you signed up to receive newsletters or other marketing communications from us, you can opt-out any time by clicking the unsubscribe link at the bottom of the message. You can also write to us at firstname.lastname@example.org to opt-out of allowing the Site to add your Personal Information to our public directory of other registered users you may potentially know. In accordance with our Terms and Conditions, you may also de-activate your account at any time.
What kinds of security measures do we take and should you take to safeguard your Personal Information?
The security and confidentiality of your Personal Information matters to us. That’s why we have technical, administrative, and physical controls in place to protect your Personal Information from unauthorized access, use, and disclosure. For example, the areas of the Site that enable or require you to submit Personal Information online use encryption to protect that information. We also review our security procedures periodically to consider appropriate new technology and updated methods. Even so, despite our reasonable efforts, no security measure is ever perfect or impenetrable. Therefore, any information you transmit to us is sent at your own risk. To further protect your Personal Information, you should safeguard your account username and password and not share that information with anyone. You should also sign off your account and close your browser window when you have finished your visit to the Site. Please note that we will never ask for your account username or password via email or text.
How can you access, update, or block your Personal Information?
We generally collect Personal Information voluntarily given to us by our visitors. You can contact us directly any time at the address below to update your Personal Information. You can also log-in to your account, and use our online account resources to access your Personal Information or submit any updates or corrections to your contact information. If your account is de-activated in accordance with our Terms and Conditions, certain personal data may still be retained in accordance with our record retention policy or to the extent necessary to comply with applicable law.
©Exora, LLC February 14, 2017